Bloody car insurers.
Send me my renewal, I do the usual thing of checking online on an aggregator and I get a quote that's forty quid less - from my current insurer.
So I ring them, they say, 'Righto, we'll match the online quote, just need to check all the details are the same'. So he's got my renewal and the online offer on screen and he runs through the questions to check the answers are all the same. Computer now quotes nearly £200 more.
He says the best thing I can do is accept the online quote. Fine, I do, but it suggests the whole bullshit game is some massive made-up fraud, no?