Really didn't know where to stick this, so here'll do.
Last week, Mrs FER got a phone call & voicemail from AmEx asking her to call back about her account. She doesn't have one. On Monday, she received a letter from Lloyds asking her to contact them urgently. Yesterday, Tesco Bank left her a voicemail asking her to call back urgently. You can see where this is going can't you...
Turns out that someone has been applying for chuff knows how many credit cards with her details. They know her full name, DOB and previous address. That address is where the credit cards are being sent and all the banks are calling her to tell her it's happening, once they cross check her details with CIPFA. She's reported it to Action Fraud who've said, 'meh'.
She initially thought it was a family member trying to scam her (
I know) but the scammers don't know her mother's maiden name, so that rules them out, she says. She then thought that it was whoever lives at the old address, but the kind of people who I imagine bought it (and the ones I watched bang up a two storey extension) are not the kind of people (I'd imagine) who'd need to do credit card fraud.
I've mentioned the usual stuff about lists of people's details are bought & sold, and email hacking, phishing etc. but nothing will put her into a position where she'll not fret about it 24/7 (But it's my
details! How did they get them? Even my birthday!).
Slight aside; What make is slightly worse, is that someone at work has input her birthday as the password to one of the shared devices they use!
Anyone with any experience of this? Advice?