Square Ball Magazine

thechubbyone · Postby **thechubbyone** » Fri May 01, 2015 12:10 pm

Tycipa wrote:When are you issuing the electronic copy of the latest opus?

I'll be sending it out later today.

Blackwhite · Postby **Blackwhite** » Fri May 01, 2015 12:19 pm

it has indeed been emotional chubbs. And it may be about to get even more so.

gazurtoids · Postby **gazurtoids** » Fri May 01, 2015 12:50 pm

thechubbyone wrote:
Blackwhite wrote:So if this is to be the last Four At The Back with Eric, who's been writing them - is it Chubby?

Allen would be a godsend.

Yeah, it's me. Hock has been given the last word today and will probably not be returning for 2015/16. It's been emotional.

Wish I shared your confidence :clown:

Phil LUFC · Postby **Phil LUFC** » Fri Aug 07, 2015 7:17 am

The new mag is already out right? Having finally managed to log in my account says no active subscription but £10 disappeared from my account the other week.

MightyWhite · Postby **MightyWhite** » Fri Aug 07, 2015 7:53 am

They're kind of a big deal now #swoon

Phil LUFC · Postby **Phil LUFC** » Fri Aug 07, 2015 8:09 am

MightyWhite wrote:They're kind of a big deal now #swoon

Over 8k in the end for charity? :salute:

SimonB · Postby **SimonB** » Fri Aug 07, 2015 8:31 am

I got an email saying you had taken money and then another saying auto payment has been cancelled? Have I paid for the subscription or not?

If not I will pop and see Chubby tomorrow

thechubbyone · Postby **thechubbyone** » Fri Aug 07, 2015 9:51 am

SimonB wrote:I got an email saying you had taken money and then another saying auto payment has been cancelled? Have I paid for the subscription or not?

If not I will pop and see Chubby tomorrow

Yep, you have a subscription. We're just not going to be using paypal from this point on so recurring payments are all being cancelled.

That said, we haven't actually done it yet. All I've cancelled are all the ones with outstanding payments against them. From memory, I think you had one 2 separate recurring payments, one of which had failed a couple of years ago but was still on the system.

SimonB · Postby **SimonB** » Fri Aug 07, 2015 10:11 am

Cheers Chubby

Ponte · Postby **Ponte** » Fri Aug 07, 2015 12:29 pm

So, my payment went through, does that mean that you will actually send me the mag?

Tommy · Postby **Tommy** » Fri Aug 07, 2015 12:35 pm

Some people want the moon on a stick.

Tycipa · Postby **Tycipa** » Fri Aug 07, 2015 3:30 pm

Chubs, I've paid by PayPal in the past. No email of any sort saying you've sent me the download nor that payment has been taken. Am I a bit previous?

Shorn Derry · Postby **Shorn Derry** » Sat Aug 08, 2015 9:56 pm

Chubs,

I've been told by PayPal that you've cancelled my sub, but not heard anything else? I know I'm 330ish miles away, so is the request for payment being sent by carrier pigeon?

Shorn.

topbin · Postby **topbin** » Sat Aug 08, 2015 10:56 pm

Shorn Derry wrote:Chubs,

I've been told by PayPal that you've cancelled my sub, but not heard anything else? I know I'm 330ish miles away, so is the request for payment being sent by carrier pigeon?

Shorn.

They've just put some quality control on recipients this year.

Phil LUFC · Postby **Phil LUFC** » Sun Aug 09, 2015 8:03 am

It still says I have no active subscriptions, I must also fail the subscriber quality control process.

jackos · Postby **jackos** » Sun Aug 09, 2015 8:40 am

Why is PayPal being dropped then? Summat wrong with it?

Disco Dan · Postby **Disco Dan** » Sun Aug 09, 2015 9:08 pm

jackos wrote:Why is PayPal being dropped then? Summat wrong with it?

The subscriptions are basically split into two parts: there's the shop software that sells and manages the subs on our server and then there's the payment gateway (PayPal, Stripe etc) that handles the money side of it remotely. We need the two parts to be able to speak to one-another properly. Alas, with PayPal it doesn't happen. Payments were coming through but subscriptions weren't being updated, hence the problem above of people having accounts that show no active subscriptions. Stripe, our new payment gateway, works beautifully with the shop, so we're gradually moving over to that.

There are numerous practical reasons for it too. We couldn't, for example, issue a refund directly from the shop. We'd have to delve into PayPal to find individual transactions etc and do it via that - and it has a clunky interface. Stripe allows us to do it directly from the shop. We can properly manage renewal dates too, and get them all at the start of the season, which PayPal wouldn't allow us to do.

Ponte · Postby **Ponte** » Sun Aug 09, 2015 9:54 pm

So did my subscription show up?

ARDS · Postby **ARDS** » Sun Aug 09, 2015 9:57 pm

OK then my account has paid the PayPal payment for this year , so how does this affect the delivery of the mag electronic or by mail, as I assume that the first edition has not been released yet.

the flying pig · Postby **the flying pig** » Sun Aug 09, 2015 10:07 pm

This has the makings of being the next PPI scandal.